Home› Welcome to the FamilySearch Community!› FamilySearch Help› Temple

Cannot submit names for temple work

Michele Brooks
Michele Brooks ✭
October 4, 2021 edited October 4, 2021 in Temple

I have been unable to submit for ordinances persons born October 1, 2, 3, 4 in 1911 for the past four days. I am a very regular submitter and regularly do it as the 110 year mark passes. At first I thought it was General Conference and no one "flipped the switch," but it is persisting Monday. I get the error message that the person was born within the last 110 years which is erroneous. Can someone fix this?

0

Answers

  • CJTobler
    CJTobler mod
    October 4, 2021

    Michelle,

    Her is an article from the Help Center that may pertain to this situation.

    https://www.familysearch.org/help/helpcenter/article/family-tree-says-i-need-permission-to-reserve-ordinances-the-110-year-policy-does-not-apply

    As you are a regular submitter, we also realize you may have already checked for all of these incidences.

    If this problem does not resolve, please give us the ID #'s of the records you are trying to reserve, and we can be of more assistance.

    Best Wishes!

    0
  • CJTobler
    CJTobler mod
    October 4, 2021

    After receiving information from Michelle through a private message, we will forward her request to a Specialty Department for review.

    0
  • DMS1737
    DMS1737 ✭✭✭✭
    October 4, 2021

    Private message sent to guest with an update on this issue.

    0
Clear
No Groups Found

Categories

  • 22.6K All Categories
  • 347 1950 US Census
  • 45.9K FamilySearch Help
  • 90 Get Involved
  • 2.3K General Questions
  • 326 Family History Centers
  • 322 FamilySearch Account
  • 3.1K Family Tree
  • 2.5K Search
  • 3.6K Indexing
  • 427 Memories
  • 4.2K Temple
  • 249 Other Languages
  • 28 Community News
  • 5.3K Suggest an Idea
  • Groups