Cannot submit names for temple work
I have been unable to submit for ordinances persons born October 1, 2, 3, 4 in 1911 for the past four days. I am a very regular submitter and regularly do it as the 110 year mark passes. At first I thought it was General Conference and no one "flipped the switch," but it is persisting Monday. I get the error message that the person was born within the last 110 years which is erroneous. Can someone fix this?
Answers
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Michelle,
Her is an article from the Help Center that may pertain to this situation.
As you are a regular submitter, we also realize you may have already checked for all of these incidences.
If this problem does not resolve, please give us the ID #'s of the records you are trying to reserve, and we can be of more assistance.
Best Wishes!
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After receiving information from Michelle through a private message, we will forward her request to a Specialty Department for review.
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Private message sent to guest with an update on this issue.
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