Cannot submit names for temple work

Michele Brooks

I have been unable to submit for ordinances persons born October 1, 2, 3, 4 in 1911 for the past four days. I am a very regular submitter and regularly do it as the 110 year mark passes. At first I thought it was General Conference and no one "flipped the switch," but it is persisting Monday. I get the error message that the person was born within the last 110 years which is erroneous. Can someone fix this?

CJTobler

Michelle,

Her is an article from the Help Center that may pertain to this situation.

https://www.familysearch.org/help/helpcenter/article/family-tree-says-i-need-permission-to-reserve-ordinances-the-110-year-policy-does-not-apply

As you are a regular submitter, we also realize you may have already checked for all of these incidences.

If this problem does not resolve, please give us the ID #'s of the records you are trying to reserve, and we can be of more assistance.

Best Wishes!

CJTobler

After receiving information from Michelle through a private message, we will forward her request to a Specialty Department for review.

DMS1737

Private message sent to guest with an update on this issue.