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Shame on all of you who destroyed a perfectly good, (and faster) search engine. DISLIKE BUTTON.

donmthomas
donmthomas ✭✭✭
October 3, 2021 edited January 3, 2022 in General Questions

Boy, we need a Dislike button, and SHAME on all of you who helped with the new search engine and interface, We had a perfectly good (AND FASTER) search engine and interface and source interface. - It appears that FamilySearch employees are just out to keep their jobs. Spend, Spend and Spend. I give a small $25.00 a month, (BECAUSE I AM POOR), to help with finding & copying records, which I Know that $25.00 a month will be moved to the Church's humanitarian fund. - Follow the link or thread -  Hello FamilySearch Community! Try out the new update to Record Search. — FamilySearch Community

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Answers

  • Peggy Farmer
    Peggy Farmer ✭
    October 5, 2021

    I totally agree with the 1st line of what Don Martin Thomas said. I'm doing the insane thing of bringing one branch of my family downward from the early 1600's and you've been invaluable to me when I get frustrated. Now I can't even figure out how to navigate you and it's driving me crazy. I'm to the point I think I'm going to have to give you up completely as I can put in, (barely) I person, but then can't figure out how to get to where I can put in the next one I'm trying to find out about. I don't have time for this and I'm REALLY good at "detective" work. Congratulations, now instead of helping me, you've completely tied my hands. That's really a shame because you have some very vital stuff on here that I can't find in other places, but now I can't get to it here. Thanks for nothing.

    1
  • Brett .
    Brett . ✭✭✭✭✭
    October 5, 2021

    @don martin thomas

    Don

    Unfortunately, you may not be alone ...

    Despite, ALL the of NEGATIVE 'Feedback', from the 10% (or, so) of Users/Patrons, who were EXPOSED (ie. had the access 'foisted' upon them), to the NEW "Results" page/screen, of "Records Search" ('FamilySearch'), in the "Production" (ie. "Live") Environment; BEFORE, such was RELEASED to ALL Users/Patrons ... 'FamilySearch' STILL went ahead with the release.

    That, in itself, says a lot, for the INPUT (ie. 'Feedback') of us 'lowly' Users/Patrons - ie. such means NAUGHT ...

    Let alone the "Focus" Group, that was used to "Test", the NEW "Results" page/screen, of "Records Search" ('FamilySearch'); during, the latter stages of "Design"; and, "Development".

    The scope of that "Focus" Group, MUST have NOT have been very representative, of the general populous of Users/Patrons in "Family Tree" of 'FamilySearch'.

    One has to also question, whether or not, there was were any Users/Patrons, in that "Focus" Group, from the various OTHER Countries/Unions around the World, other than possibly those of North America.

    As, a somewhat experienced User/Patron, like just about ALL of the RECENT 'Feedback' from the (Representative) 'lowly' Users/Patrons ...

    I have NOTHING good to say about the the NEW "Results" page/screen, of "Records Search" ('FamilySearch').

    And, EVERYTHING is so BAD with the NEW "Results" page/screen, of "Records Search" ('FamilySearch'), that I do not know where to start/begin; and, honestly, I would NOT waste my time with trying to provide any constructive 'Feedback' on such.

    I would humbly suggest, that 'FamilySearch' NEEDS to IMMEDIATELY "Revert" BACK to the PREVIOUS version of the "Results" page/screen, of "Records Search" ('FamilySearch'), in the "Production" (ie. "Live") Environment; and, TAKE AWAY this NEW version of the "Results" page/screen, of "Records Search" ('FamilySearch'), certainly for the foreseeable future.

    Otherwise, 'FamilySearch' will be doing itself a real disservice; and, will be loosing the confidence of, MANY; Many; many, Users/Patrons.

    The PREVIOUS version of the "Results" page/screen, of "Records Search" ('FamilySearch'), for at least the "Computer" Web version, MAY certainly have needed some work; but, the NEW version of the "Results" page/screen, of "Records Search" ('FamilySearch'), for at least the "Computer" Web version is, a "Total" DISASTER; and, utterly USELESS.

    And, I am sorry if such is not constructive 'Feedback'; but, such is life ...

    Plus, although, BOTH, the "Computer" Web version; and, the "Mobile" Application version, of "Family Tree", of 'FamilySearch', need to have the SAME (or, at least, SIMILAR) functionality.

    That Said ...

    That DOES NOT mean, that the "Computer" Web version; and, the "Mobile" Application version, of "Family Tree", of 'FamilySearch', MUST have the SAME appearance - quite the opposite.

    Trying to turn the "Computer" Web version, of "Family Tree", of 'FamilySearch', INTO a "Mobile" Application version, of "Family Tree", of 'FamilySearch', is a BIG "Mistake".

    Just my thoughts.

    Brett ...    

    1
  • AmazingCSearch
    AmazingCSearch ✭
    January 1, 2022

    I agree! Can't find anywhere, that anyone has bothered to reply to any of us that have complained.

    So

    THEY DON'T CARE!!!

    0
  • Judy Crook_1
    Judy Crook_1 ✭✭
    January 1, 2022

    It's been months now, and I still hate the new interface. Hate it. Searching takes longer, the display is horrible, and if they ever get around to fixing it, I hope that they put all of us who complained in the group that gets to test the product before it's released. It's so darned frustrating.

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