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donmthomas
donmthomas ✭✭✭
October 3, 2021 edited October 19, 2021 in Suggest an Idea


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New · Last Updated October 3, 2021

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  • dontiknowyou
    dontiknowyou ✭✭✭✭✭
    October 4, 2021 edited October 4, 2021

    This is FS Community, meaning other users like you.

    There is a DISLIKE button. It is inside the Feedback tab on the edge of the page:

    Screen Shot 2021-10-04 at 1.04.30 PM.png


    0
  • donmthomas
    donmthomas ✭✭✭
    October 5, 2021 edited October 19, 2021


    0
  • Brett .
    Brett . ✭✭✭✭✭
    October 5, 2021

    @don martin thomas

    Don

    Unfortunately, you may not be alone ...

    Despite, ALL the of NEGATIVE 'Feedback', from the 10% (or, so) of Users/Patrons, who were EXPOSED (ie. had the access 'foisted' upon them), to the NEW "Results" page/screen, of "Records Search" ('FamilySearch'), in the "Production" (ie. "Live") Environment; BEFORE, such was RELEASED to ALL Users/Patrons ... 'FamilySearch' STILL went ahead with the release.

    That, in itself, says a lot, for the INPUT (ie. 'Feedback') of us 'lowly' Users/Patrons - ie. such means NAUGHT ...

    Let alone the "Focus" Group, that was used to "Test", the NEW "Results" page/screen, of "Records Search" ('FamilySearch'); during, the latter stages of "Design"; and, "Development".

    The scope of that "Focus" Group, MUST have NOT have been very representative, of the general populous of Users/Patrons in "Family Tree" of 'FamilySearch'.

    One has to also question, whether or not, there was were any Users/Patrons, in that "Focus" Group, from the various OTHER Countries/Unions around the World, other than possibly those of North America.

    As, a somewhat experienced User/Patron, like just about ALL of the RECENT 'Feedback' from the (Representative) 'lowly' Users/Patrons ...

    I have NOTHING good to say about the the NEW "Results" page/screen, of "Records Search" ('FamilySearch').

    And, EVERYTHING is so BAD with the NEW "Results" page/screen, of "Records Search" ('FamilySearch'), that I do not know where to start/begin; and, honestly, I would NOT waste my time with trying to provide any constructive 'Feedback' on such.

    I would humbly suggest, that 'FamilySearch' NEEDS to IMMEDIATELY "Revert" BACK to the PREVIOUS version of the "Results" page/screen, of "Records Search" ('FamilySearch'), in the "Production" (ie. "Live") Environment; and, TAKE AWAY this NEW version of the "Results" page/screen, of "Records Search" ('FamilySearch'), certainly for the foreseeable future.

    Otherwise, 'FamilySearch' will be doing itself a real disservice; and, will be loosing the confidence of, MANY; Many; many, Users/Patrons.

    The PREVIOUS version of the "Results" page/screen, of "Records Search" ('FamilySearch'), for at least the "Computer" Web version, MAY certainly have needed some work; but, the NEW version of the "Results" page/screen, of "Records Search" ('FamilySearch'), for at least the "Computer" Web version is, a "Total" DISASTER; and, utterly USELESS.

    And, I am sorry if such is not constructive 'Feedback'; but, such is life ...

    Plus, although, BOTH, the "Computer" Web version; and, the "Mobile" Application version, of "Family Tree", of 'FamilySearch', need to have the SAME (or, at least, SIMILAR) functionality.

    That Said ...

    That DOES NOT mean, that the "Computer" Web version; and, the "Mobile" Application version, of "Family Tree", of 'FamilySearch', MUST have the SAME appearance - quite the opposite.

    Trying to turn the "Computer" Web version, of "Family Tree", of 'FamilySearch', INTO a "Mobile" Application version, of "Family Tree", of 'FamilySearch', is a BIG "Mistake".

    Just my thoughts.

    Brett ..    

    1
  • irvinmarkscott1
    irvinmarkscott1 ✭
    October 6, 2021

    Totaly agree , Family Search is fast becoming a train wreck. That said i rarely use Family Search for this exact reason, but this tops all I've seen.

    Ii i want to find a birth record , I can't input birth place and year of birth . To do that i must remove the mothers or fathers information then input the childs information , which detaches the parents ???I've gone to Ancestry and find my past so much more user friendly.

    2
  • Brett .
    Brett . ✭✭✭✭✭
    October 15, 2021

    @don martin thomas  

    Don

    Unfortunately, you may not be alone ...

    Despite, ALL the of NEGATIVE 'Feedback', from the 10% (or, so) of Users/Patrons, who were EXPOSED (ie. had the access 'foisted' upon them), to the NEW "Results" page/screen, of "Records Search" ('FamilySearch'), in the "Production" (ie. "Live") Environment; BEFORE, such was RELEASED to ALL Users/Patrons ... 'FamilySearch' STILL went ahead with the release.

    That, in itself, says a lot, for the INPUT (ie. 'Feedback') of us 'lowly' Users/Patrons - ie. such means NAUGHT ...

    Let alone the "Focus" Group, that was used to "Test", the NEW "Results" page/screen, of "Records Search" ('FamilySearch'); during, the latter stages of "Design"; and, "Development".

    The scope of that "Focus" Group, MUST have NOT have been very representative, of the general populous of Users/Patrons in "Family Tree" of 'FamilySearch'.

    One has to also question, whether or not, there was were any Users/Patrons, in that "Focus" Group, from the various OTHER Countries/Unions around the World, other than possibly those of North America.

    As, a somewhat experienced User/Patron, like just about ALL of the RECENT 'Feedback' from the (Representative) 'lowly' Users/Patrons ...

    I have NOTHING good to say about the the NEW "Results" page/screen, of "Records Search" ('FamilySearch').

    And, EVERYTHING is so BAD with the NEW "Results" page/screen, of "Records Search" ('FamilySearch'), that I do not know where to start/begin; and, honestly, I would NOT waste my time with trying to provide any constructive 'Feedback' on such.

    I would humbly suggest, that 'FamilySearch' NEEDS to IMMEDIATELY "Revert" BACK to the PREVIOUS version of the "Results" page/screen, of "Records Search" ('FamilySearch'), in the "Production" (ie. "Live") Environment; and, TAKE AWAY this NEW version of the "Results" page/screen, of "Records Search" ('FamilySearch'), certainly for the foreseeable future.

    Otherwise, 'FamilySearch' will be doing itself a real disservice; and, will be loosing the confidence of, MANY; Many; many, Users/Patrons.

    The PREVIOUS version of the "Results" page/screen, of "Records Search" ('FamilySearch'), for at least the "Computer" Web version, MAY certainly have needed some work; but, the NEW version of the "Results" page/screen, of "Records Search" ('FamilySearch'), for at least the "Computer" Web version is, a "Total" DISASTER; and, utterly USELESS.

    And, I am sorry if such is not constructive 'Feedback'; but, such is life ...

    Plus, although, BOTH, the "Computer" Web version; and, the "Mobile" Application version, of "Family Tree", of 'FamilySearch', need to have the SAME (or, at least, SIMILAR) functionality.

    That Said ...

    That DOES NOT mean, that the "Computer" Web version; and, the "Mobile" Application version, of "Family Tree", of 'FamilySearch', MUST have the SAME appearance - quite the opposite.

    Trying to turn the "Computer" Web version, of "Family Tree", of 'FamilySearch', INTO a "Mobile" Application version, of "Family Tree", of 'FamilySearch', is a BIG "Mistake".

    Just my thoughts.

    Brett ..  

    1
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