Request permission mistake
My ancestor G7ZS-Xhg has reached the 110 years after birth but the system is still asking for permission This has been an on going problem with Family Search. Last year I had over 100 people they wouldn't release. Finally after contacting FS they corrected the problem I thought!😒
Best Answer
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It appears the system did exactly what was needed at the appropriate time that I described in my previous post. We see that now, on October 1st [one-year-and-one-day after birth], you were able to reserve the ordinances which you shared with the Temple system on October 2nd so that someone else who is related to this common ancestors can pick them up to complete.
It is nice to know that the system is acting as designed. Best wishes as you continue this important work.
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Answers
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Today, September 30, is the 100-anniversary of the birth of your ancestor, Mary Cecile Chiasson G7ZS-XHG. Perhaps you didn't realize that ordinances are affected by Greenwich Mean Time, not by any of the time zones throughout the United States.
This usually means that it will be one-year-and-one-day before the ordinances may appear available without the required permission banner.
If the ordinance doesn't become available right away, please remember that you can search for close living relatives who might grant you permission to go ahead and reserve the work for their family members. This could include a current living spouse, living children, living siblings or living parents. Since no one has added a spouse or children, further research might find that Mary does have living relatives whose wishes should be considered.
We hope this information is helpful. We will be moving this question to the Community Temple Help Center Category rather than the Other Category since it is related to LDS data. Please don't be alarmed when it shows as close in the Other Category. Click on the title and you will be taken to the discussion in the appropriate Temple category where it will remain open and active.
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This appears to be an on going problem. Like I mentioned earlier last year I had the same problem with over 100 names. It has started again as I now have more names requesting permission over 110 years. I wish the people doing the system work would leave well enough alone. Seems every time they make a change it messes up the system. This is not the only problem I have had to deal with over the last few years.
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I'm glad to see you think the system works but I have three ancestors who are over the 100 plus one and still Request Permission. They are LY1Y-MFH, GWHY-N5W and GW8Q-24K.
The system is not working as you think it is.
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Sorry I meant 110 plus one year.
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@CreelHammond1 , since you did not provide these three ID numbers with your initial concern, and since the one you did provide was resolved appropriately, there was nothing to forward to the specialty team that can check to make sure the system is working as designed.
I have looked at the three records you have brought to our attention and will forward this concern to the appropriate team. They may contact you directly through a personal message if they need additional information, and once they have reviewed and resolved your concern, they will contact you.
Thank you for your patience, and for understanding that we must replicate a problem before we can report it. 😊
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