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How do I recover my mother's reserved temple names now that she's deceased and her has been blocked?

PaulaSonderegger
PaulaSonderegger ✭
September 24, 2021 edited September 24, 2021 in Temple

My mother passed away in May of this year. She had a long list of reserved names in her account. I contacted Family Search in June or July and I received a long list of her names that had been released. The problem is that 300 of the names only had the ID number and nothing else and the numbers are all wrong. When I type in the number a message comes up that says no results found. There were about 40 names that had been written out but then the person said that were tired of doing that (which is totally understandable) and just typed in the numbers. They are all wrong. I don't know what to do to find those names that my mother worked so hard in finding.

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Answers

  • AllanH01
    AllanH01 ✭✭
    September 24, 2021

    Pleas follow the instructions in https://www.familysearch.org/help/helpcenter/article/a-person-who-reserved-ordinances-has-died-is-incapacitated-or-had-church-membership-withdrawn

    The applicable instructions are :

    Request release of a member's entire family names list

    Please contact FamilySearch. Be prepared to provide details:

    • Name of the relative.
    • For a deceased relative, provide documentation of death (such as a death certificate, obituary, or funeral program).
    • For a relative who has had a withdrawal of membership, provide a statement regarding that membership status.
    • Your relationship to the relative whose reservation list you want released.
    • A few of the ID numbers, names, and birth dates of the individuals you believe are on the temple ordinance list.

    Hope this resolves your situation.

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  • PaulaSonderegger
    PaulaSonderegger ✭
    September 24, 2021

    I understand that's what I need to do but I can't find anywhere on any page where I can attach the required documents.

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  • Carla Tobler
    Carla Tobler mod
    September 24, 2021

    We are contacting Paula through private message to gather information and forward her request to the proper department.

    0
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