After I click the Continue button on the 'Print Family Name Cards for the Temple' I get an error.

Donald Cenatiempo

I tried many different combinations, but I always get the error. Here is a screen shot of the error:

Sanra

Hello Donald,

Thank you for posting your concern in the Community about not being able to print Family Name Cards. We suggest try deleting files and cookies, and try again to print the cards. Many internet browsers, such as Chrome, Edge, and Firefox, allow you to delete temporary files, cookies, and other items when you press these three keyboard keys at the same time:

• ​Ctrl+Shift+Del (Windows users).
• Cmd+Shift+Del (Mac users).

https://www.familysearch.org/help/helpcenter/article/how-do-i-delete-all-of-the-cookies-and-temporary-files-stored-by-my-internet-browser

If deleting files and cookies does not resolve your issue, you may wish to try a different browser. Choices are below: Regardless of the operating system you use, our website works with these fully supported browsers:

• Apple Safari—the current version and one previous
• Google Chrome—the current version and one previous
• Microsoft Edge—the current version and one previous
• Mozilla Firefox—the current version and one previous

Wishing you success in printing Family Name cards.

Donald Cenatiempo

I tried all the suggestions and I still have the same problem. Is there any other way to get help or something else I can try?