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Why is the submit button gray

Barnestr
Barnestr ✭
September 20, 2021 in Temple

And not working on an ancestor's page?

0

Answers

  • Brett .
    Brett . ✭✭✭✭✭
    September 20, 2021

    @Barnestr

    FYI

    Welcome to the "Community.FamilySearch" Forum.

    I am just another 'lowly' User/Patron ...

    [ And, I happen to be a Member of the Church ... ]

    Question: WHAT "Submit" 'Button', on an Ancestor's page/screen, are you referring?

    Brett

    0
  • Barnestr
    Barnestr ✭
    September 20, 2021

    I'm trying to submit a name for ordinances and for some reason after I click request , the submit box is grayed out so I can’t submit her name. Everyone else I can submit with no problem.

    0
  • DMS1737
    DMS1737 ✭✭✭✭
    September 20, 2021

    Private message sent to guest.

    0
  • CDBurk
    CDBurk ✭✭✭
    September 20, 2021

    HI @Barnestr, it would be helpful when you have a question about someone who is in Family Tree if you would please provide their name and ID number. Sometimes others can look at the record in question and help troubleshoot your concern. We do see that another moderator has sent your a personal message so we hope they are able to help resolve your concern. You are still welcome, however, to provide the name and ID number from Family Tree of the person you are concerned about.

    0
  • DMS1737
    DMS1737 ✭✭✭✭
    September 20, 2021

    Your question has been submitted to a specialty team for review and resolution. You may be contacted by that team should they need to gather further information.

    Thank you

    0
  • Bryan54
    Bryan54 ✭✭✭✭
    September 20, 2021

    Angela Fronzea G9S2-YR6: Private message sent to guest with an update on the issue.

    0
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