Requesting ordinance work for a friend
I have a friend who died in 2017. I recently asked permission from her family to do her temple work. They granted it. I have started her family tree, and have requested the ability to start her ordinances. However, when I click the box that says "I have permission" I am given another box that asks if I am related to her. When I reply "no" I am sent back to the menu where I request her ordinances and the loop starts again. What do I need to do to get this completed?
Please help. It would be a great blessing to be allowed to do the work for this wonderful friend.