Missing Ordinances

Beverly Price Nelson

Judith Ann Mulhall

12 April 1947 – 1 May 2006 • LT9Y-PZV

I'm helping Judith's daughter put her mother into family search. Judy died in 2006 and is buried in the Bountiful Cemetery in Utah. We do not know how to get her temple ordinances connected to her PID#. Can you help us with this? If you need anything else from me please ask. I know she would have been endowed in the Los Angeles, California Temple. Judy and her first husband Jim joined the church in Upland, California Stake but I don't know if they were sealed during their time there.

Bev Nelson 909-560-7314

HawkinsAlanArthur

Judith,

Please refer to the following Knowledge Article:

Missing ordinance and membership information in Family Tree

Article Id: 1141

April 20, 2020

Try these solutions when ordinances and membership information do not show in Family Tree.

Check for inconsistencies in Family Tree records.

1. ​Add the death date and place to any duplicate record in your private space.
2. Look for duplicate records, and merge them. Any ordinance data on a duplicate record transfers to the remaining record during the merge process. 
3. Search the Family Tree for duplicate the system did not find.

Contact the unit clerk

The ward or branch clerk must add a death date to the Church record before you can find the deceased person in Family Tree.

1. Reserve the name to prevent duplication or ordinance work. 
2. Contact the ward or branch clerk, where possible, and provide death information so he can update the Church record. 
3. Your ward or branch clerk can update the official Church record when you provide proof of death. After the clerk adds a death date, you can see the member version as deceased in Family Tree.
   1. Death certificate
   2. Obituary
   3. Funeral program
   4. Other official death notice
4. A record update can take a few days or weeks. After the update, you see changes in Family Tree.
   1. For a person who is deceased less than 1 year and 1 day, uncompleted ordinances show as "Not Ready."
5. When you can add the death information to a record in your private spaces, it does not affect the official Church record. 
6. When no death date is on the official Church record, Family Tree marks ordinances as "Not Available."
   1. For a person deceased more than 1 year and 1 day, you see all of the ordinances that are completed. Any uncompleted ordinances show as Request, Request (permission required), or Reserved. 

When the clerk records the death of a member, Family Tree creates a public record for that person. The new record is different from the record in your private space. Add the death information to the private space record. Then search for duplicates, and merge the private record with the membership record.  

Get help

If the problem persists, contact us through Community.

1. Sign in to FamilySearch Community.
2. On the left, click Q and A.
3. Click Temple.
4. Click Ask a Question.
5. For the subject, enter Missing ordinances.
6. Provide details:
   1. Your relationship to the individual needing attention.
   2. Any information so we can find the person whose ordinances are missing, such as full names of parents or spouses. Provide the correct information or an explanation of how you know the ordinances were completed.
   3. The deceased member’s name, birth date, and ID number, as well as his or her death date and place.
   4. An explanation of what is wrong.
7. Click Ask Question.
8. Click the paper clip icon and attach a scanned copy of a death certificate, obituary, funeral program, or other official death notice.

Hope this helps.