Ordinances not available

in Temple
My second cousin DeVon Anderson's temple work, PID - LFT5-XB6, states:
- This person's ordinance status is not available. Please contact FamilySearch Support if you are a relative and need more information.
The reason for this is stated as Needs More Information. What additional information is needed?
0
Best Answer
-
My user name is (removed for privacy) and my helper number is (removed for privacy).
Only provide your private information in a message that doesn't get posted. We have removed the information to protect your privacy.
0
Answers
-
Your question has been forwarded to a specialty team for review and resolution. You may be contacted by that team if they need to gather more information.
Thank you
0 -
Private message sent to guest with an update on this issue.
0