urgent : Requested ordinance 6 weeks ago with no responce

Requested sealing approval to seal Egbert H. Jackson to his wife Dorothy Tyler (LZBZ-L2H to LJBZ-YZY) 6 weeks ago and Family Search says it is still being processed.
Both approval from son and daughter verbally been received with excitement.
Answers
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@John S. Jackson Please verify the ID# for Egbert Haldane Jackson, Jr. The ID# that you gave is LZBZ-L2H, we see that the ID# is LJBZ-L2H and that the Sealing to Spouse has Request Permission. We will private message you to obtain require information to correct the problem.
A private message was sent to the guest.
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Thank you for your post in the Community about We your requested the sealing for Egbert H. Jackson to his wife Dorothy Tyler 6 weeks ago. The ID numbers you enclosed here are for Egbert H. Jackson is incorrect. We found Dorothy Tyler, and see that you need to click the 'Request Permission' button on Family Tree on the ordinance tab, and fill out the form there. The article below outlines what is needed.
These requests go directly to the specialty team who handle them.
Good luck gaining permission to do the ordinances for Egbert Jackson and Dorothy Tyler.
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