Name Removed from Membership Rolls - Temple Ordinances?

Myers, Teresa Jean

My mother Alice Jane Brown L2RS-D73 had her name removed from Church membership. She passed away over a year ago and I would like to do Temple ordinances for her. However, the following is listed for Temple ordinances in FamilySearch;

"Cannot Request - Not Available

This person's ordinance status is not available. Please contact FamilySearch Support if you are a relative and need more information."

Can her ordinances be made available so that I can perform them?

Thanks

Teresa

DMS1737

Thank you for contacting FamilySearch Community. Your question has been forwarded to a specialty team for review and resolution. You may be contacted by that team if they need to gather more information.

Thank you

DMS1737

Private message sent to guest with an update on this issue.