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Ordinances in progress that were reserved by non-relative

Shawn Ritchie 1970
Shawn Ritchie 1970 ✭
September 10, 2021 in Temple

What do I do if I am the closest living relative but a non relative has reserved ordinances and they are now "in progress"?

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Answers

  • DMS1737
    DMS1737 ✭✭✭✭✭
    September 10, 2021

    Private message sent to guest with an update on this issue.

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  • Carla Tobler
    Carla Tobler mod
    September 10, 2021

    Thank you for your question. There is an article in the Help Center that will answer your question and give you the information you need to get help from FamilySearch.

    The title of the article is, "Someone has reserved ordinances for my close relative." We cannot post the link here, but you should be able to find it in the Help Center and follow the instructions given. Please advise if you need additional help finding the article.

    Best wishes, and we look forward to hearing from you.

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  • darlog
    darlog ✭✭✭
    September 10, 2021 edited September 10, 2021

    Hello @Shawn Ritchie 1970 thank you for using Community and asking this question. If someone else has reserved ordinances for your relative and you want to do them yourself, you will need to contact them and request that they unreserve that name in order for you to reserve it.

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  • darlog
    darlog ✭✭✭
    September 10, 2021

    If you will go to the question ❓ with the circle around it and then go to the help center and type in "collaborate" you will see articles that will help you to contact them.

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  • darlog
    darlog ✭✭✭
    September 10, 2021


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