Where do we report incorrectly indexed films
In the image it is clear that these records are from Jasper, Missouri. However the indexing below the image shows they are indexed as being in Jasper, Texas. Because all the images are incorrectly indexed this way I believe it happened in final processing of the project. This needs to be fixed as it makes it very hard to find theses marriage records. Where do we report these sorts of problems so that the records will get fixed so they can be found?
Thank you bringing this to our attention. It would be helpful for us to have the batch number but since this batch has been incorrectly indexed, please return the batch for reindexing. If the batch has not been completed, again, send us the number. You can go to the word Help which enables you to send us this information.0
@Allison Lathrop, no, this is clearly a metadata error on an index that has already been published (probably years and years ago). There are no batches to send anywhere and reindexing is not even remotely possible.
I swear, there are more and more and more of these turning up: indexes where the original places have been associated with completely incorrect locations. Is FS running some sort of background standardization? If so, please stop: it's doing it wrong.0
Yes it is definitely a metadata issue and I don’t think it is from a project published a long time ago. (Many of those projects require you to search through the images to match it to the indexed data. This film did not require that)
The information about the marriage for the couple I was researching appears on two different films. This is a screenshot from one of the two with their marriage place indexed as Jasper, Texas. The other film has their marriage place indexed as Jasper, Alberta, Canada. It is also a metadata issue.
I need to know where we can report these so they will be fixed. Every marriage indexed on both those films has the wrong place indexed for the marriage location making it nearly impossible to find the marriage documents.0