How can I access my dad's Family Search account after his passing and complete the names?
What do I need to do to be able to access the temple names on my dad's family search account. I know the account was frozen or closed at his passing. I have his obituary, the program from his funeral and temple names from his account. I also know his login for his family search account.
Who do I contact and how do I unlock his account so we can do the temple work that is found there?
Answers
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We cannot unlock the account. However, this article explain what we need from you in order to be able to request the ordinance list: A person who reserved ordinances has died, is incapacitated, or had a withdrawal of membership.
We are sending you a private message that you can respond to. When we receive the needed information, we can send your request to the proper department.
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Please read the private message we sent you regarding your deceased father's temple ordinance list.
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