How can I access my dad's Family Search account after his passing and complete the names?
What do I need to do to be able to access the temple names on my dad's family search account. I know the account was frozen or closed at his passing. I have his obituary, the program from his funeral and temple names from his account. I also know his login for his family search account.
Who do I contact and how do I unlock his account so we can do the temple work that is found there?
Answers
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We cannot unlock the account. However, this article explain what we need from you in order to be able to request the ordinance list: A person who reserved ordinances has died, is incapacitated, or had a withdrawal of membership.
We are sending you a private message that you can respond to. When we receive the needed information, we can send your request to the proper department.
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Please read the private message we sent you regarding your deceased father's temple ordinance list.
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I have a similar problem as this question. My Mother did a lot of research in PAF, which mostly migrated to FmailySearch (FS), and she did additional research in FS. I'm trying to complete her research and am currently working on 2,040 Austrian Parish birth records to clean up and enter into FS, and an additional nearly 1,000 marriage and death records from the same Austrian Parish, with the ultimate goal to have the temple ordinances completed for my family names.
When my Mother did her research, she reserved much of the ordinances in her name. She is now bed-ridden and unable to continue her research. Unfortunately, much of her work is still reserved in her name and I am not able to unreserve it from her name and so it is locked. What do I need to do to unlock these ordinances? (There are thousands, so if the fix is to send a document to you for each one, I'll be dead before I can get all that done. Surely there is a programing fix that can be done so that locked records can be automatically unlocked and shared with the Temple in a specific time period?)
Dan
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