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Beginning this morning (30Aug2021) cannot add new individuals to a family -- why!

BADavis
BADavis ✭
August 31, 2021 edited July 18, 2024 in Family Tree
Cannot Add.jpg


Tagged:
  • Adding Person
  • Not working
0

Answers

  • Colin Ramsbottom
    Colin Ramsbottom ✭✭✭
    August 31, 2021

    We have tested this and it appears to be working as it should. Please try again to see if the issue has cleared. If not, you may like to try clearing your browsing history (cookies) and perhaps also change the browser you are using. Both these things can affect how FamilySearch works on your computer. The following articles from the FS Help Centre will give more details:

    https://www.familysearch.org/help/helpcenter/article/how-do-i-delete-cookies-from-familysearch
    https://www.familysearch.org/help/helpcenter/article/which-internet-browsers-are-compatible

    Hope this helps.

    1
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