Far fewer names in the batch than are indicated.

Mitchel Winegar

I did a batch at church today where the batch info indicated there were 40 names to be entered. Only one page, with 16 names appeared with no option to access additional pages. Our officiator looked at the problem and tried to access additional pages for a while and was stumped. Our solution was to continually hit Control+B to enter <Blank> in the hundreds of non-existent rows. This was a waste of time and I fear we may have essentially erased dozens of potential records.

Tonight, I encountered the same problem with a batch from Bedford County, Virginia, 1906 marriage records. I wasted an hour doing the same thing in order to submit the batch. Simply holding the control + B keys, or the enter key leads to the computer locking up and going through the same process, over and over ... this time for over 1300 entries. Now I have carpal tunnel fingers.

Please let us know what's going on.

Thanks

Lisa Kay Horlacher

Mitchel,

Most batches have a a preset number of entries. It may be 20, 50, maybe a 100. Enter the information for the number of entries you actually have then click on the trashcan icon above your batch and click on the middle option "delete all blank entries" then click delete. Now your extra entries are gone and you can click the submit button.

Hope this helps with the carpal tunnel problem. 😀

Lisa Kay Horlacher

Mitchel Winegar

Thank you. I'll give it a try.