Peleg Cook MK16-XRF Error Message: "This person's ordinance status is not available."

rwprice

I am helping a client do submissions. Could someone explain the exact reason for this error in this instance?

MNuttall

Hello, @rwprice

Please review this knowledge article about the ordinance status of "Not Available." Instructions are included for submitting the question here in Community so that a specialty team can review the issue.

https://www.familysearch.org/help/helpcenter/article/in-family-tree-what-does-not-available-mean

1. Sign in to the FamilySearch Community.
2. On the left side of the screen click Q and A, then, on the Help Center Categories page, click Temple.
3. On the right side of the page click Ask a Question.
4. Enter the subject of your question in the Question field. In the box below Question, ask your question including as much detail as you can. This is where you would enter the PID#, person's full name, and your relationship to the person.
5. Note: Do not include any private information, like username, helper number or email address.
6. If it will help explain your question, you can also upload a file by clicking the paperclip icon.
7. At the bottom of the post click Ask Question to submit your post.

Your post will then be reviewed and you will be contacted via private messaging for any additional details that may be needed to research your question.

Bryan54

Your question has been forwarded to a specialty team for review and resolution. You may be contacted by that team if they need to gather more information.

Bryan54

Peleg Cook MK16-XRF: The temple ordinances now appear correctly in Family Tree.