Who do I contact to tag ancestors who are read only? They also have census information waiting to be
Specifically Robert Taylor Burton, Sarah Anna Garr, and Virginia Louise Burton.
Antworten
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@david van leeuwen
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David
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Short Answer: You will need to submit a 'FamilySearch' "Support" case.
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Provided, of course, that you (or, a close Family member) have a "Relationship" between, yourself (themselves); and, the "Read-Only" individuals/persons ...
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In the "Support" Case you should initially enquire as to WHY the individuals/persons have been "Marked" as "Read-Only"; as, that can ONLY be done/actioned by 'FamilySearch'; and, generally, BECAUSE, of a specific Reason or Reasons.
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Then, in the "Support" Case you should indicate, that as you are related to them, your desire to have ANY associated Record "Hints" attached to them.
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'FamilySearch' will investigate; and, either,
(1) "Remove" the "Ready-Only" status (ie. restriction); or,
(2) Retain the "Ready-Only" status and, possibly, attach the Records "Hits"
[ and, most probably advise why there is a "Ready-Only" status (ie. restriction) ]
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IF, you look at under the "Collaboration" 'Tab', at the "Discussions"; especially, for "Sarah Ann GARR" and the OTHER Spouse/Wives, there are "Still" OLD "Legacy" DISPUTES that need addressing.
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I would suggest that those OLD "Legacy" DISPUTES are the REASON for the "Read-Only" status for ALL those concerned/connected in the EXTENDED Family Relationship.
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ALL the OLD "Legacy" DISPUTES would need to be RESOLVED; before, the "Ready-Only" status was "Removed".
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Just my thoughts.
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Here a "Knowledge Articles" in 'FamilySearch':
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What are read-only records in Family Tree?
https://www.familysearch.org/help/helpcenter/article/what-are-read-only-records-in-family-tree
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Where is states:
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Read-only records show a gold banner and allow no additions or changes. In addition, for read-only records, the Discussions and Latest Changes features are unavailable. These records often have a notification that the record is confidential.
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FamilySearch is a unique genealogical experience. It has a single tree of individuals linked together in families. We rely on a large amount of collaboration to form a single tree instead of individual private trees. Our focus is to connect the entire human family. When we mark records as "read only," it prevents collaboration. Consequently, we do not accept patron requests to mark a record as read only.
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Reporting an error in a read-only record
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If you find an error in a read-only record, please contact FamilySearch Support. Due to the specialized work required to resolve this type of issue, you will receive the fastest response if you submit your request using our online form. In your message, provide the following information:
▬ Category: Family Tree
▬ Subject: Read only
▬ Message:
- Your FamilySearch username and helper number. This information is in your FamilySearch Account settings.
- Your relationship to the individual needing attention.
- The case number. If you previously contacted us about this problem, the case number helps us find the information you have already provided to us.
- Information to help us find the person whose record is in question. Include the person’s name, birth date, and ID number. Also include the ID number and birth date of any other individuals involved.
- An explanation of what is wrong.
- Correct data. Explain how the data should read and why we should change it.
- Supporting documentation. Documentation is helpful and very often necessary.
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I hope this helps, further.
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Brett.
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Here is FamilySearch's official information regarding Read Only individuals. It didn't really answer the question for me and the blog I linked below helped me understand it better. https://www.familysearch.org/help/helpcenter/article/what-are-read-only-records-in-family-tree
Basically it looks like the information on these individuals gets very corrupted by the hundreds of descendants who are not being careful so any changes have to be submitted in writing to a moderator.
https://rejoiceandbeexceedingglad.blogspot.com/2015/06/read-only-on-familysearch-family-tree.html
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